SEAGULL MOTEL FAQ

Trash Pick-Up Schedule

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HOUSEKEEPING & MAINTENANCE
As our housekeeping and maintenance staff are working to prepare the home for you, we kindly request that you do not access the property, including the driveway or pool area, until the home is released. If you have a pool or hot tub, please note that they are serviced by a third-party vendor, no later than 6pm day of check-in. Please report any housekeeping or maintenance concerns within 24 hours of arrival. To report concerns, please visit www.KEESouterbanks.com. Maintenance and Housekeeping are available 7 days a week between 9:00AM and 5:00PM.

We can be reached after hours for extreme emergencies only by calling 866.316.1843.

Quiet Hours
To maintain a quiet and sleep-conducive environment, KEES Vacations maintains a quiet and courtesy hours policy, with quiet hours from 10pm to 6am. Guests should make every effort to be mindful of the volume of noise that they produce inside and outside their home.

Check-Out Information
Check-out time is 10am. Please observe this policy as our housekeeping team needs time to prepare for our next guest. Upon departure please ensure all windows and doors are secure.

Beach
Follow safety guidelines at the beach. All beach equipment (including tents and chairs) must be removed each night or may be subject to removal by town.

Dare Emergency Management has established a text to join group allowing anyone to subscribe by simply texting "Join OBXBeachConditions" to 30890. Subscribers will receive beach-related NWS Alerts issued 24 hours a day for the Outer Banks. Users will also receive condition reports posted by ocean rescue personnel.

Text "Join OBXBeachConditions" to 30890 for OBX Beach Condition reports.

"Live like a local - love the beach, respect the ocean."

Fireworks
All fireworks are strictly prohibited in or around homes managed by KEES Vacations. North Carolina prohibits the possession of any pyrotechnics which launch or propel into the air.

Security
Just as you would at home, please remember to lock your cars when unattended and secure your vacation house or hotel room when going out or before retiring in the evenings. Please do not leave out personal or valued possessions.

Parking
There is NO street parking on the Outer Banks, so always park on the driveway and not in the grass or on the side of the road. Please observe all posted subdivision parking rules. Many restrictions exist for trailers and golf carts, so please check with our office for specifics prior to arrival.

Smoking
Smoking is NOT permitted in any of our vacation homes or hotels.

Dogs
Many properties are not pet-friendly. For the indicated dog-friendly properties, please remember families are at play and to pick up after your dog.

Vacation Attendant FAQ

• For assistance with your internet connectivity contact Vacation Attendant Support at 800-459-2256.
• Use the online forms to register issues with the property.